Category Archives: COMPLAINTS

Review of Jio Lyf Water 2

No doubt Reliance Jio has been a game changer in the mobile Internet space. A year from the launch of Jio, my mobile internet expense has reduced by 1/5th. Now I have excess data on all my SIM cards. Airtel has started giving a carry forwards balance and I have about 15GB carried forward so far.

All my friends had warned me about Reliance. People just don’t trust Reliance as a company. I reasoned that since Mukesh Ambani has invested so much, this time around things would be much better.

But now I am thinking that maybe my friends were right. My jio lyf water 2 phone battery got swollen and as a consequence the screen has come off. It’s been a couple of months that I am using it like this. When I finally found time to go to the service center, the person said, the battery has a warranty of only 6 months. What was frustrating that they don’t have batteries in stock. So now I cannot use this phone as the battery drains off in an hour.

Of course I don’t expect this to work like an iPhone, but still 9500/- is a good amount of money for a phone and they should be giving us better phones. This is how jio has let me down.

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Complaint to Airtel broadband : Request no 40030142

Dear Mr. Mayuresh,

Phone :  40030142

I had made a request for a plan change on 18th Jan , this is the request number 40030142, as per this my plan change should have taken place on 26th Jan , but I noticed its not been done. After calling and following up for last 5 days, today I was told it would only be changed after 26th Feb and a difference will be credited to my account. The lady failed to tell me what this difference  in amount or GB’s

This has upset my business plans severely,  I would like to put in a strong complaint on this for the pathetic customer service you provide, who never escalate the calls, and promise to call in 2 hours and never call back!

Please let me know how are you going to compensate my loss??

Regards

Manoj Nayak

http://www.manojnayak.com